POsition

Operations Manager

To create customer cheerleaders by exceeding their expectations for quality and service in the delivery of our water damage, tile cleaning, janitorial and carpet and upholstery cleaning services. To facilitate the timely and profitable delivery of all services while maintaining company standards for quality and customer satisfaction. To facilitate the effective management of staffing, training, documentation, supplies, equipment purchases and maintenance, record keeping, housekeeping, and employee relations. To assist in maintaining market leadership through continued training and business process improvement.

Reporting Position: Operations Supervisor, Crew Leaders, Lead Technicians, and Technicians

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